Shipping policy
SHIPPING POLICY
Thank you for shopping with Kazdoura Scents. We want to make sure your order arrives safely and promptly.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates We offer free shipping on all orders worldwide. No minimums, no exceptions.
Estimated Delivery Times
- Canada: 3–7 business days
- United States: 5–10 business days
- Europe: 7–14 business days
- Rest of World: 10–21 business days
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, or events outside our control.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.
Customs and Duties For international orders, customs fees and import duties may apply depending on your country. These charges are the responsibility of the customer. Kazdoura Scents is not responsible for any customs delays or additional charges imposed by your country.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us immediately at info@kazdourascents.com and we will make it right.
Contact Us For any shipping questions, reach us at info@kazdourascents.com.